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FAQ

About Nanhe Farishtey
Nanhe Farishtey is an online store offering comfortable, safe, and stylish clothing for babies and kids.
We offer apparel for newborns up to X years (e.g., 0–7 years).
Our clothes are designed with soft fabrics, child-friendly materials, and comfort-first stitching for everyday wear.
Products & Sizing
You can refer to our detailed size chart available on each product page.
If your child is between sizes, we recommend choosing one size up for better comfort and longer use.
Yes, we use skin-friendly fabrics like cotton and avoid harsh dyes wherever possible.
Our products are designed to retain color, but we recommend gentle washing for longer life.
Shipping & Delivery
Shipping is free above ₹X. A standard charge applies below that amount.
Orders are delivered within 3–7 business days depending on your location.
Yes, you’ll receive a tracking link once your order is shipped.
Returns & Exchanges
We offer easy returns within 7 days of delivery if the item is unused and in original condition.
Yes, exchanges are available for size issues.
Go to “My Orders” → select the product → choose return/exchange → follow the steps.
Refunds are processed within 5–7 business days after the returned item passes quality check.
Returns & Exchanges
Have a question
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative. Please allow 06 – 12 business days from the time your package arrives back to us for a refund to be issued.
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